FAQs
-
Q. When will my personalized items arrive?
A: All website stationery products with personalization will arrive within 7-12 business days.
Q. What if I ordered personalized paper and party items?
A: You can expect all items to ship together.
-
Q: Do you offer returns?
A: All items are non-returnable / refundable. If something is wrong with your order please contact mahaley.fetepapier@gmail.com within 3 days of receiving the order.
-
Q: Do you wholesale to boutiques?
A: Yes! Please email mahaley.fetepapier@gmail.com to request a wholesale guide
-
Q. How long does a custom project take?
A: After submitting a custom inquiry form, we will dicuss your desired timeline. 2-5 weeks is typical however print times may vary seasonally.
-
Q: Do you sell custom cups, napkins or matchboxes?
A: Yes! Please submit a custom inquiry if interested in these products.
-
Q: Do you offer pattern design for brands?
A: Yes, I love to! Please email mahaley.fetepapier@gmail.com and we can dive into what you are looking for.